1. INTRODUCTION

This Cookie Policy explains how Stride CRM LLC ("Stride CRM," "we," "us," or "our") uses cookies and similar tracking technologies on our website

www.stridecrm.co

and platform (collectively, the "Services"). By using our Services, you consent to our use of cookies as described in this policy.

2. WHAT ARE COOKIES?

Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

Types of Storage Technologies We Use:

Cookies: Small text files stored on your deviceLocal Storage: Data stored in your browserSession Storage: Temporary data that expires when you close your browserPixels/Web Beacons: Tiny images that track user behavior

3. CATEGORIES OF COOKIES WE USE

3.1 Essential Cookies

Purpose: Required for the Services to function properly

Examples:

Authentication cookies to keep you logged inSecurity cookies to detect authentication abusesLoad balancing cookies to ensure site stabilityRetention: Session or up to 1 year

3.2 Functional Cookies

Purpose: Enable enhanced functionality and personalization

Examples:

Language preferencesUser interface customizationsDashboard layout preferencesRetention: Up to 2 years

3.3 Analytics Cookies

Purpose: Help us understand how users interact with our Services

Examples:

Google Analytics (_ga, _gid, gat)
Internal analytics cookies
Page view trackingRetention: Up to 2 years

3.4 Performance Cookies

Purpose: Monitor and improve Service performance

Examples:

Page load time trackingError rate monitoringFeature usage statisticsRetention: Up to 1 year

3.5 Marketing Cookies

Purpose: Track effectiveness of our marketing campaigns

Examples:

Conversion trackingReferral source trackingCampaign attributionRetention: Up to 90 days

4. THIRD-PARTY COOKIES

We may allow third-party service providers to place cookies on our Services:

Analytics Providers:

Google Analytics: For website analytics

Mixpanel: For product analytics

Customer Support:

Intercom: For chat support functionality

Payment Processing:

Stripe: For secure payment processing

These third parties have their own privacy policies governing their use of cookies.

5. YOUR COOKIE CHOICES

5.1 Browser Controls

Most browsers allow you to:

View what cookies are storedDelete cookies individually or entirelyBlock third-party cookiesBlock all cookiesSet preferences for certain websites

Note: Blocking essential cookies may prevent you from using our Services.

5.2 Cookie Settings

You can manage your cookie preferences through our cookie banner when you first visit our website.

5.3 Analytics Opt-Out

Google Analytics: Install theGoogle Analytics Opt-out Browser Add-onOther analytics: Contact us [email protected]

5.4 Do Not Track

We currently do not respond to Do Not Track signals, as there is no industry standard.

6. IMPACT OF DISABLING COOKIES

If you disable cookies:

You may not be able to log in to your accountSome features may not function properlyYour preferences may not be savedYou may see less relevant content

7. COOKIES AND PERSONAL DATA

Some cookies may process personal data. For information about how we handle personal data, please see our

Privacy Policy.

8. CHANGES TO THIS POLICY

We may update this Cookie Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date and, where appropriate, through notice on our Services.

9. CONTACT US

If you have questions about our use of cookies, contact us at:

Email:

[email protected]
Website:

www.stridecrm.co